Webinar: The Communication Imperative for the Insurance Industry Featuring Mark Breading of SMA





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Published on Dec 3, 2019

The insurance industry is in the midst of a fundamental transformation. One of the greatest challenges insurance companies face is successful customer communication, especially connecting to customers digitally and in real-time. In this 30-minute webinar, you’ll hear from Mark Breading, partner and chief research officer at Strategy Meets Action, who is ranked as one of the Top Global Influencers in InsurTech.

In this webinar, you can expect to learn:

+ How technology is driving transformation in the insurance industry and what you need to do to keep up

+ Why it’s important to align your communication strategy with your customers’ preferences

+ Why 47% of insurers plan to implement texting solutions over the next three years, plus common uses cases for texting across the insurance value chain


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