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Published on Jan 24, 2013
The combination of IT help desk and project management helps project managers to have an integrated tool to collaborate seamlessly with different teams and experts. Check out project management feature in ServiceDesk Plus https://www.manageengine.com/products...
This is Jim, The IT guy working for a multi divisional company. He's always buried under a mountain of work. Whenever a huge project comes in the thought of handling transition of such a large scale without affecting critical application and services always gives him a hard time. He's got to coordinate all the tools teams and experts and his current management software system simply just cannot handle it. Jim's facing the thing he fears most fail.
Is there anything that can save him?
Introducing project management in ServiceDesk Plus the amazing way to collaborate with teams and experts and manage large projects. It's the perfect integrated solution combining IT helpdesk and project management.
Project management is just what Jim needs to easily track, manage and customize all his large IT projects. He divides a huge project into milestones and milestones into tasks in just a few steps. You can also easily set roles, access permissions and collaborate with other project members using Gantt view. You can completely track the status of any project with various other modules offered by ServiceDesk Plus. Jim can now carry all his IT responsibilities from a single platform. So, stop juggling between different products and go get project management in ServiceDesk Plus now!