The KPI Institute

Take your performance management skills to the next level, with The KPI Institute education, research, publications, evaluation and certification programs.

The KPI Institute is a research organization, specialized in business performance. It operates research programs in 12 practice domains, ranging from strategy, KPIs and employee performance, to customer service, innovation performance and Balanced Scorecard Development. 

Insights are disseminated through a variety of publications, subscriptions services and a knowledge platform, available to registered members. Support in deploying these insights in practice is offered globally, through training and advisory services.