Welcome to my YouTube channel where you can find what you want and need to know about customer service and customer experience.
Be sure to watch the first video, the cab driver story, a great example of AMAZING customer service. Be sure to subscribe and feel free to share these videos. You can use them as motivation in your workplace or organization.
Thank you for stopping by and remember to always be amazing!
Companies that don't keep up with the demands of 21st century customers are doomed to die. To survive, they have to call in the expert: Shep Hyken, a world-renowned business coach and customer service savant. He helps guide individuals down the right path that leads to becoming amazing. Do you want to know what it takes to be amazing? Shep has your answer. Tune into "Be Amazing Or Go Home!"
Now availalbe on Amazon Prime (Included with your Prime Membership)
Meet Shep Hyken, professional keynote and customer service speaker, customer service trainer, and New York Times best-selling author, shares his customer service tips. These tips are your how to guide to customer complaints, delivering amazing customer service, customer loyalty, customer service training, customer trust, company culture, customer experiences, sales tactics, and employee retention.