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Scott McKain Preview
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Keynote Speaker, Bestselling Author, Sales & Customer Service Expert: Scott McKain: Preview - Duration: 8 minutes, 39 seconds.
Keynote Speaker Scott McKain at: http://www.scottmckain.com
Bestselling author, business leader, and Hall of Fame professional speaker Scott McKain's preview video for his compelling presentations...
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Daily Dose of Distinction
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Daily Dose of Distinction: Customer Service Lessons From Comcast Fiasco - Duration: 2 minutes, 22 seconds.
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How Southwest Customer Experiences Created a Reservoir of Goodwill - Duration: 5 minutes, 2 seconds.
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Why the Amazon Phone Fails at Distinction and Disruption - Duration: 117 seconds.
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Daily Dose of Distinction: The Word That Can Make YOU Distinctive - Duration: 2 minutes, 21 seconds.
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Daily Dose of Distinction: More on "NO!" as a personal and professional management tool - Duration: 2 minutes, 48 seconds.
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The Three Categories of Differentiation - Duration: 2 minutes, 32 seconds.
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What YOU Do Can Make A Difference - The "Taxi Terry" Story - Duration: 2 minutes, 14 seconds.
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Daily Dose of Distinction: Get it right! - Duration: 2 minutes, 39 seconds.
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Daily Dose of Distinction: Level One of Customer Interaction: Processing - Duration: 2 minutes, 29 seconds.
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Daily Dose of Distinction: What are you doing to inspire customer loyalty? - Duration: 3 minutes, 4 seconds.
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Daily Dose of Distinction: Personal Connections: Why Robin Williams' Tragedy is So Impactful - Duration: 2 minutes, 44 seconds.
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Daily Dose of Distinction: Keep or Fire This Coach? - Duration: 2 minutes, 36 seconds.
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Scott McKain Preview - Playlist
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Daily Dose of Distinction - Playlist
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Create Distinction! - Playlist
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