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Daily Dose of Distinction
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Daily Dose of Distinction: Customer Service Lessons From Comcast Fiasco - Duration: 2:22.
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How Southwest Customer Experiences Created a Reservoir of Goodwill - Duration: 5:02.
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Why Amazon is Failing at Distinction and Disruption - Duration: 1:57.
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Daily Dose of Distinction: The Word That Can Make YOU Distinctive - Duration: 2:21.
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The Three Categories of Differentiation - Duration: 2:32.
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What YOU Do Can Make A Difference - The "Taxi Terry" Story - Duration: 2:14.
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Daily Dose of Distinction: Get it right! - Duration: 2:39.
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Daily Dose of Distinction: Level One of Customer Interaction: Processing - Duration: 2:29.
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Daily Dose of Distinction: Keep or Fire This Coach? - Duration: 2:36.
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Created playlists
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Scott McKain Preview - Playlist
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Daily Dose of Distinction - Playlist
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Create Distinction! - Playlist
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Scott McKain's Top Videos - Playlist
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Speakers - Playlist
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