Present-day business operations have extended well beyond the confines of a 9 to 5 weekday office. Companies are growing and expanding globally and need advanced enterprise communications that allow employees to take their work with them wherever they go. Staying connected to clients and coworkers from any point at any time has become the new standard for business communications.
The Google App-specific CRM, ProsperWorks, uses the RingCentral platform to help sales reps be more available to their customers. ProsperWorks offers a CRM that vitalizes efficiency by using data to motivate sales reps and optimize the sales process. When ProsperWorks integrated RingCentral into their communications strategy, the sales staff was given access to the following features that improved their customer interaction:
• Voice • Text • Email • Video conferencing • Global office capability