Mark Graban: Lean & Psychological Safety

Most leaders say they want people to speak up. Few build the systems that make it safe to do it.

I'm Mark Graban -- author, speaker, and consultant, and host of the Lean Blog Interviews and My Favorite Mistake podcasts. This channel is for healthcare leaders, operations executives, and continuous improvement professionals who'd rather fix the system than blame the person.

What you'll find here: staff-driven improvement in hospitals, leadership lessons from Toyota, honest conversations about mistakes, and how to read your data without overreacting to every up and down.

Author of Lean Hospitals, Healthcare Kaizen, and The Mistakes That Make Us -- Shingo Award-winning books on Lean leadership and culture.

New video every week, including short lessons on Lean management, kaizen, and psychological safety.

More at leanblog.org and markgraban.com