Improve the patient experience and HCAHPS performance with effective, compassionate, empathic communication for your entire healthcare te...
Improve the patient experience and HCAHPS performance with effective, compassionate, empathic communication for your entire healthcare team. Experts in patient centered care, communication skills for nurses, improving the doctor patient relationship, patient engagement, organizational change and leadership, Language of Caring, LLC serves as a valued partner for a diverse range of healthcare organizations. Our videos offer you skills you can use with your team as well as first-hand accounts of healthcare employees who are using the skills and seeing the difference they make. Learn about how Language of Caring programs help healthcare teams show how much they care, improve patient outcomes, CAHPS scores, and financial health, ensure patient safety, and support your organization’s mission. Visit us at: http://languageofcaring.com Subscribe to our free, tool-packed e-newsletter—HeartBeat on the Quality Patient Experience at: http://languageofcaring.com/heartbeat-e-newsletter/