klick2contact

K2C, an Eckoh Company, provides a totally flexible suite of live help and customer engagement services that helps E-commerce companies Increase their online sales, decrease  their basket abandonment and communicate better with their customers and potential customers through real time chat, call back, email management, Smart SMS, Knowledge base, Social Media monitoring and engagement and Workflow.  All services are cloud based and available individually or together in one Omni Channel console  and introduced and set up with minimal intrusion into a company's IT/web environment.