ITIL Process Map

The ITIL Process Map -- ITIL process templates for your ITIL® and ISO20000 initiative.

IT Process Maps GbR was founded in 2006 by Stefan Kempter and Andrea Kempter as a privately held company in Bavaria, Germany. Its focus is on the provision of process know-how "out of a box" for IT organizations and IT service providers.

The ITIL Process Map is a unique ITIL reference process model, used by leading businesses worldwide from a broad spectrum of industries to successfully implement ITIL and ISO 20000.
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ITIL® is a registered trade mark of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited.