Founded in 1994, VPI is the world's leading provider of customer experience and workforce optimization (WFO) software and services. VPI's award-winning VPI EMPOWER, a powerful Web-based software suite, integrates call recording, quality assurance, analytics, performance management, E-learning and conversational virtual call agents. Every module within the VPI EMPOWER suite leverages advanced analytics, workflow automation and an open, Web 2.0 architecture to help evolving organizations more easily and rapidly identify and solve their critical business and customer experience issues. VPI's approach has been disruptive to legacy approaches because its software is easy to deploy, easy to use, and extremely cost effective -- resulting in a significant return on investment. VPI has more than 1,500 satisfied customers in 50 countries worldwide using its software solutions. For more information, call 1-800-200-5430 or visit http://www.VPI-corp.com.