UniFirst Corporation
  • UniFirst Distribution Center: Uniquely Positioned To Deliver Customer Satisfaction

    2,227 views 1 year ago
    We toured distribution centers all across North America. We even went to Europe to see the latest in warehousing and distribution systems…In the end, we literally doubled the recommended size of the facility to make sure we had plenty of room for growth. And we were absolutely committed to having and maintaining the latest equipment and technology for warehousing available…After all…we're not just about shipping garments - we want to store more, and ship more, while processing faster and accurately.

    That's why we have this massive on-hand reserve inventory. It’s UniFirst’s answer for ensuring prompt responses to customers’ ever-changing requirements.

    In our active picking area for all customer orders, our highly automated picking system ensures that the right garments reach the right customer location, locker and individual wearer on a consistent, reliable basis. Every garment is assigned a specific location for efficiency of order fulfillment.
    All the processes necessary to complete a customer order throughout its journey here in the distribution center are encoded specific to the order. Garments will take a trip to the direct embroidery area; others to the automated screen printing department, while the rest get matched with company logo and name emblems and head for the sew-and-seal area where 44 processing workstations with nearly 90 heat seal machines affix emblems and ID tags, along eight cut-and-sew stations where garments are tailored to meet individual wearer’s needs.

    Whether your emblem requirements include simple names or custom designed company logos, fulfilling customer uniform programs quickly will never be a problem at UniFirst.We can accurately recreate the most complicated and most colorful logo designs.

    And we don’t create emblems for just one customer order at a time – we’re planning ahead for years to come. That’s why we stock large inventories of personalized customer emblems to easily access for new employees or replacement garments.

    The thousands of personalized garments and emblems produced every day make their way across this 7.5-acre facility via UniFirst’s proprietary mile-long UniSort conveyor and a state-of-the-art Crisplant tilt-tray sorter system. It’s high-speed, high-capacity sorting and delivery capabilities helps ensure the capacity and accuracy needed to fulfill customer orders regardless of timelines or volume.

    Our system knows which packing chute to deliver an order to, it also knows the capacity of each chute so it can alert the packers when a chute is full and ready to be packed. Then they’re off to shipping. Our set number of delivery chutes become an infinite number to handle heavy-volume orders and times of day. Just another reason why we are able to ship faster than our competitors.

    Since the system knows the weight of every garment in UniFirst’s inventory, it also knows how much every package should weigh and diverts it if it’s outside our accepted rate of tolerance.
    The outgoing conveyor system also reads the package identification, telling it which shipping trailer it should be delivered to.

    But our customer focus doesn’t end there. Our customer service center is also located in the distribution center, where they provide support to hundreds of UniFirst locations, as well as our national account and catalog customers, keeping them informed at all times on the status of customer orders.

    We're excited about our ongoing and future investments in technology. We intend to be around for a long time offering the best products and services to our customers.

    So, this is what UniFirst is all about – quick and accurate delivery; bottom-line value; and unparalleled service and customer satisfaction. All designed to empower you and your employees to project the best business image possible.

    Visit https://unifirst.com for more information, or call (800) 455-7654. Show less
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