How do you know if a car dealership is truly committed to satisfying customers?
You ask the authority, J.D. Power.
As of today, Randall Reed’s Park Cities Ford Lincoln is one of only 6 certified as a J.D. Power 2018 Dealer of Excellence in all of Texas!
Satisfying you, the customer, is the reason Randall Reed’s Park Cities Ford Lincoln has worked hard to reach the highest levels of sales satisfaction—even undergoing a detailed audit of its sales practices.
Demonstrating its commitment to exceeding customer expectations, Randall Reed’s Park Cities Ford Lincoln of Dallas is certified in the J.D. Power 2018 Dealer of Excellence Program, which recognizes a select number of vehicle dealerships throughout the United States that provide exceptional customer service. Park Cities Ford Lincoln is one of 38 dealerships in the United States to be recognized. The announcement was made this week by the J.D. Power organization.
“This certification dramatically sets us apart, especially coming from such an authority as J.D. Power,” said Randall Reed, owner at Park Cities Ford Lincoln of Dallas. “In one way or another, everyone in this dealership contributes to making our customers happy, and every member of our team shares in this achievement.” Reed joined Managing Partner Jeff Enright in thanking the 165 employees and thousands of customers served over the past 25 years that the dealership has been in operation.
“What’s even more amazing is that four of my mega Ford stores in Texas achieved this recognition in the same year,” Reed said. “That is one for the record books! It shows our sales culture and business processes are consistent across the company and the customer benefits from this.”
Known for its “Voice of the Customer” research for 50 years, J.D. Power and, subsequently, its Dealer of Excellence Program help consumers identify leading retailers that will go the extra mile.
According to J.D. Power, buying a vehicle is a significant financial transaction and can be stressful because there’s so much information to digest. The Dealer of Excellence Program assists auto buyers who are looking for an exceptional dealership where they can confidently buy a vehicle. Certified dealers also benefit by leveraging the J.D. Power brand and promoting their dealership’s commitment to an outstanding customer purchase experience.
Dealer of Excellence is an exclusive program and not all dealerships can qualify.
Be your own judge of sales satisfaction and visit Randall Reed’s Park Cities Ford Lincoln.
For more information, visit JDPower.com.
This video was brought to you by Randall Reed's Park Cities Ford of Dallas, a New Ford Dealer located in Dallas, TX at the Big, Big Corner of Lemmon & Inwood, right by Love Field airport!
We serve as your preferred choice for all things Ford, including New Ford Car Sales, Ford Crossover Sales, Ford SUV Sales, & Ford Truck Sales.
Randall Reed's Park Cities Ford of Dallas is a family-owned Ford dealership that has been in business for over 10+ years and is a part of the Randall Reed Family of Dealerships and the World Class Automotive Group. We are the only Ford Dealer in Dallas, Texas proper and the preferred dealer for many Ford owners in DFW.
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3335 Inwood Road
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