• Intelecom Connect: Multi-channel cloud contact centre solutions

    1,065 views 3 years ago
    Take a look at how Intelecom can help you manage your multi-channel contact centre to enhance the customer experience you offer. Show less
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    • Intelecom SMS Survey - English - Duration: 119 seconds.

      • 1 year ago
      Intelecom SMS Survey - English
    • Intelecom SMS Survey - Duration: 2 minutes, 4 seconds.

      • 1 year ago
      Intelecom SMS Survey
    • Demystifying web chat and how to make it work for your organisation - Duration: 51 minutes.

      • 1 year ago
      Web chat has been a much discussed channel over the last few years. In fact Intelecoms’ recent survey suggests that over 70% of organisations will be offering web chat as a service channel within t...
    • Urban House chose Hospitality Solutions from Intelecom - Duration: 4 minutes, 19 seconds.

      • 2 years ago
      Urban House in Copenhagen chose Intelecom as the supplier of door-lock systems and wireless internet connection for their guests.
    • Get Connected 2016: En konferanse med kundeopplevelsen i fokus - Duration: 3 minutes, 3 seconds.

      • 2 years ago
      Get Connected 2016 gikk av stabelen tirsdag 24.mai på Ekebergrestauranten i Oslo. Her får dere se noen av høydepunktene fra dagen. En stor takk til alle som deltok og bidro til å gjøre konferansen ...
    • Intelecom Collect – innsamling via mobil og sosiale media - Duration: 2 minutes, 10 seconds.

      • 2 years ago
      Intelecom Collect er alt din organisasjon trenger for enkelt å kunne samle inn penger via mobiltelefon og i sosiale media. Vi tilbyr stabile, brukervennlige tjenester og presist oppgjør. Dette redu...
    • Intelecom Customer Service Solution for Voice - Duration: 2 minutes, 19 seconds.

      • 2 years ago
      Intelecom Connect gives agents the necessary tools to handle telephone enquiries effectively. It incorporates a wealth of powerful, specialised features such as interactive voice response (IVR), Re...
    • Intelecom Connect tar kundeservice opp i nye høyder - Duration: 39 seconds.

      • 2 years ago
      Med Intelecom Connect kommer kundeservice opp i nye høyder! Jannicke Kalland i Statens Pensjonskasse var heldig og lykkelig vinner av tur i skyen i form av en helikoptertur på Intelecoms stand unde...
    • Intelecom Web Chat Overview - Duration: 2 minutes, 5 seconds.

      • 2 years ago
      Intelecom Connect offers comprehensive Web Chat capabilities allowing agents to respond to multiple Chat enquiries all managed within one interface. Watch video to learn more.
    • Intelecom Connect: Multi-channel cloud contact centre solutions - Duration: 116 seconds.

      • 3 years ago
      Take a look at how Intelecom can help you manage your multi-channel contact centre to enhance the customer experience you offer.
    • Intelecom Get Connected Norway 2015 - Duration: 2 minutes, 28 seconds.

      • 3 years ago
      Here's what happened at Get Connected 2015 Norway - Intelecom's annual customer conference. We discuss a range of topics including multi-channel customer service, social media, technology for conta...
    • Webinar: How to use real time data to provide a personalised and low effort customer experience - Duration: 26 minutes.

      • 3 years ago
      In 2014, 36% of global consumers were willing to share their current location with retailers via GPS – that’s almost double the number who were in 2013. Although, this willingness to share data com...
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