The retail and supply chain industries are buzzing with strategies for succeeding in a multichannel marketplace: How do you give customers the choices they want on the channels they want, while fulfilling the order in a way that's convenient for the customer as well as efficient and profitable for the retailer? Circling around this question, though, is yet a larger one –to protect your brand and reputation, how do you ensure a consistent customer experience across all channels? Executing your omni-channel strategy is easier said than done.
In this video series, we invite retailers and grocers to think outside of the warehouse box about how to incorporate brick-and-mortar stores into the order fulfillment process. Watch to discover how businesses are implementing these techniques today to offer a seamless customer experience, reduce costs, and increase e-commerce profitability!
Watch the full video series here: http://www.highjump.com/vid...