171
  • Generation Z —Unlabeled Generation: Live Event at Continuum Milan - Duration: 1 hour, 16 minutes.

    • 2 years ago
    • 357 views
    On May 12, 2016, Continuum Milan hosted the NXT Talks event, Generation Z-Unlabeled Generation.
  • dmi:Web Conversation: Building Internal Innovation Capability - Duration: 53 minutes.

    • 2 years ago
    • 143 views
    2015 dmi:Design Value Award winners Jon Campbell, VP of Customer Experience & Innovation Capability at Continuum, and Munib Karavdic, Director of Design & Innovation at AMP, discuss the Implementat...
  • Four Innovations Healthcare Can (and Should) Steal from Other Industries - Duration: 56 minutes.

    • 2 years ago
    • 187 views
    Continuum's Anthony Pannozzo, SVP Customer Experience and Service Design, and Kate Dudgeon, Senior Strategist, share four innovative strategies that could help healthcare providers.
  • Curing Clinical Burnout - Duration: 83 seconds.

    • 2 years ago
    • 208 views
    Clinicians are overworked, and limiting their clerical tasks is one way to relieve burnout, suggests Kate Dudgeon, senior strategist at Continuum.
  • Designing Better Phone-Based Services - Duration: 90 seconds.

    • 3 years ago
    • 101 views
    Yuhgo Yamaguchi, Principal at Continuum, explains how service designers prototype new offerings.
  • Focus on Implementing Your Innovative Idea - Duration: 91 seconds.

    • 3 years ago
    • 476 views
    Jon Campbell, SVP, Experience & Service Design at Continuum, explains how to avoid creating a "cool kids' club" to generate innovative ideas, and instead champions the importance of implementation.
  • Bringing Design Thinking to Healthcare - Duration: 81 seconds.

    • 3 years ago
    • 919 views
    How to apply design thinking practices in healthcare? Continuum Principal Yuhgo Yamaguchi outlines the process.
  • Barriers to Designing a New-to-the-World Product - Duration: 92 seconds.

    • 3 years ago
    • 339 views
    Kristin Heist, Principal at Continuum, outlines how designers can test the validity of product concepts when consumers may not have mental models of how these new products would look and behave.
  • Healthcare Must Meet Changing Consumer Expectations - Duration: 2 minutes, 11 seconds.

    • 3 years ago
    • 182 views
    Yuhgo Yamaguchi, Principal at Continuum, explores two methods healthcare providers are using to offer more convenient access to care.
  • What Can Heathcare Learn From Financial Services? - Duration: 116 seconds.

    • 3 years ago
    • 103 views
    Yuhgo Yamaguchi, Principal at Continuum, advocates service designers consider the portfolio management strategy employed in financial services as a model for healthcare innovation.
  • Students and Patients Are Not Customers - Duration: 82 seconds.

    • 3 years ago
    • 480 views
    Anthony Pannozzo, SVP Service and Experience Design at Continuum, suggests higher education and healthcare define the right experiences for their students and patients, rather than treating them as...
  • Engage Patients in a Dialog - Duration: 87 seconds.

    • 3 years ago
    • 113 views
    Kate Dudgeon, senior strategist at Continuum, outlines the channels people look to for information about their health and suggests providers look to foster relationships with their patients to alle...
  • What Is Patient Experience? - Duration: 115 seconds.

    • 3 years ago
    • 473 views
    Anthony Pannozzo, SVP Experience and Service Design at Continuum, outlines the challenge of balancing the emotions experienced by clinicians and patients in healthcare settings.
  • Jana Care and Continuum Partner to Combat Diabetes in India - Duration: 2 minutes, 1 second.

    • 3 years ago
    • 2,453 views
    India-based startup Jana Care partnered with Continuum to design the Aina device, a blood glucometer that plugs into the headphone jack of a smartphone to provide quick access to blood glucose repo...
  • The Data Challenge in Designing Digital Health - Duration: 92 seconds.

    • 3 years ago
    • 124 views
    Mike Dunkley, SVP at Continuum, explains how digital health solutions need to gather big data that benefits business outcomes, but also takes patient experience into account.
  • Spoiler: Awareables: The Technology of Superhumanism on WIRED - Duration: 2 seconds.

    • 3 years ago
    • 89 views
    Sean Brennan, Principal at global innovation design consultancy Continuum, believes wearables should be designed to make us more aware, not to make us wear them.
    Read more in WIRED: http://wrd.cm/1...
  • Embedding Innovation Within Your Organization - Duration: 81 seconds.

    • 3 years ago
    • 218 views
    Industry leaders looking to stay ahead of the competition and challengers looking to pivot to become more customer-centric come to Continuum to help them develop their innovation capability.
    Jon Ca...
  • Building Innovation Capability - Duration: 84 seconds.

    • 3 years ago
    • 1,343 views
    Jon Campbell, SVP, Service & Experience Design at Continuum, explains how companies can build internal innovation capability to consistently develop and launch new, competitive offerings to the mar...
  • Looking Beyond Segments - Duration: 110 seconds.

    • 3 years ago
    • 300 views
    Anthony Pannozzo, SVP, Experience and Service Design at Continuum, explains why analyzing customer behavior modalities—rather than segments—is more valuable for customer-centric organizations.
  • Storytelling for Buy-In - Duration: 99 seconds.

    • 3 years ago
    • 458 views
    Anthony Pannozzo, SVP, Experience and Service Design at Continuum, explains how the design consultancy uses visual storytelling to communicate new initiatives to client organizations.
  • The Opportunity in Sustainable Product Design - Duration: 80 seconds.

    • 4 years ago
    • 194 views
    Kristin Heist, Principal at Continuum, shares how she brings sustainability into her work designing CPGs.
  • Designing for the Frontline Employee - Duration: 108 seconds.

    • 4 years ago
    • 842 views
    Toby Bottorf, VP, Service & Experience Design at Continuum, explains how smart service design looks holistically and both customer and employee experiences.
  • Build Metrics into Service Design - Duration: 62 seconds.

    • 4 years ago
    • 447 views
    Toby Bottorf, VP, Service & Experience Design at Continuum, urges service designers to think about how to measure the quality of the experiences they create.
  • Why Consumers Choose Sustainability - Duration: 118 seconds.

    • 4 years ago
    • 1,097 views
    Kristin Heist, Principal at Continuum, lists the four motivators that prompt customers to buy sustainable products and services.
  • Maintaining Intent - Duration: 2 minutes, 1 second.

    • 4 years ago
    • 353 views
    Jon Campbell, SVP at Continuum, reminds us that making ideas real can be like playing "telephone"—business teams must actively work to preserve the original intent of ideas.
  • Customer Captivity - Duration: 104 seconds.

    • 4 years ago
    • 376 views
    Toby Bottorf, VP at Continuum, suggests viewing customer loyalty with a focus more on customer experience and emotional responses.
  • Guzzini My Kitchen - Duration: 2 minutes, 21 seconds.

    • 4 years ago
    • 1,010 views
    Our Milan studio partnered with Fratelli Guzzini to create a set of kitchen tools that enhance the user experience in the kitchen. Check out how Continuum Milan uses the Guzzini My Kitchen collecti...
  • Roger Martin Visits Continuum to Discuss New Book Design For Business - Duration: 3 minutes, 45 seconds.

    • 4 years ago
    • 60 views
  • NBC Today Show Features Continuum SD - Duration: 4 minutes, 51 seconds.

    • 4 years ago
    • 117 views
  • Why Continuum SD - Duration: 91 seconds.

    • 4 years ago
    • 78 views
  • Moving Markets: Herman Miller Checks in to the Hospital - Duration: 113 seconds.

    • 4 years ago
    • 89 views
  • Infiniti's Journey of Inspiration HD - Duration: 2 minutes, 21 seconds.

    • 4 years ago
    • 51 views
  • Follow the Rabbit HD - Duration: 2 minutes, 17 seconds.

    • 4 years ago
    • 63 views
  • Consumer Signals - Duration: 6 minutes, 30 seconds.

    • 4 years ago
    • 51 views
    English version.
  • Consumer Signals Chinese Version Mobile - Duration: 6 minutes, 20 seconds.

    • 4 years ago
    • 27 views
    Chinese version.
  • Behind the Scenes 2010 Sprint Holiday Photoshoot - Duration: 2 minutes, 35 seconds.

    • 4 years ago
    • 23 views
  • Advancing Financial Inclusion - Duration: 2 minutes, 18 seconds.

    • 4 years ago
    • 57 views
    The Consultative Group to Assist the Poor (CGAP), part of the World Bank, approached Continuum seeking human-centered innovation to engage a hugely underserved population: poor women in Pakistan. A...
  • 300 Million Strong and Growing: Marketing to the Chinese Middle Class - Duration: 47 minutes.

    • 4 years ago
    • 56 views
    Our Chris Homser spoke on a panel at The Economist’s Big Rethink Conference 2014 about marketing to China’s middle class.
  • Designer Care - Duration: 17 minutes.

    • 4 years ago
    • 41 views
    Mike Dunkley, VP of Program Development at Continuum Advanced Systems, discusses advances in targeted therapeutics and the future of pharmaceuticals at the 2013 Future of Health Technology Summit.
  • One in a Billion: RainDrop™ Digital PCR System - Duration: 2 minutes, 37 seconds.

    • 4 years ago
    • 805 views
    Almost half of all colorectal and cervical cancer cases and about a third of breast cancer cases are diagnosed at a late stage, when treatment is more likely to fail. Early detection could make a l...
  • Patrick Whitney Visits Continuum - Duration: 117 seconds.

    • 4 years ago
    • 93 views
    Continuum welcomed Patrick Whitney, the Dean of the Institute of Design at the Illinois Institute of Technology, to our Boston studio. We are always excited to host thought leaders in the field of ...
  • Modeling the Holiday Inn Social Hub Experience - Duration: 89 seconds.

    • 4 years ago
    • 114 views
  • Digital + Retail - Duration: 2 minutes, 26 seconds.

    • 4 years ago
    • 65 views
    Creating compelling experiences at retail is harder than ever before. In such a saturated marketplace, it is difficult to differentiate. So how can retailers leverage the newest technologies to cap...
  • What Blew Your Mind in 2012? - Duration: 53 seconds.

    • 4 years ago
    • 19 views
    2012 was a year of scientific breakthroughs and fascinating inventions. In this video, Continuum team members share the coolest things they saw this year. What was the coolest innovation you saw in...
  • The Race for Your Wrist - Bloomberg TV - Duration: 3 minutes, 26 seconds.

    • 4 years ago
    • 137 views
    Kevin Young, Managing Principal, Product Design, discusses new products out or on the way, competing for a valuable piece of real estate on the body... your wrist.
  • Saul Kaplan - Business Model Innovation - Duration: 116 seconds.

    • 4 years ago
    • 814 views
    Saul Kaplan came to speak at Continuum about his new book, The Business Model Innovation Factory: How to Stay Relevant When The World Is Changing.

    Blockbuster’s executives saw Netflix coming. Yet ...
to add this to Watch Later

Add to

Loading playlists...