Trust is the one thing that changes everything and it is the key leadership competency of the new, global economy. Join best-selling author Stephen M. R. Covey as he discusses this concept in-depth, exclusively with Scott Miller for FranklinCovey’s On Leadership series. Subscribe to FranklinCovey On Leadership and receive weekly videos, tools, articles, and podcasts to help you become a better leader. http://pages.franklincovey.......
The only competitive advantage your organization has is its culture, and your culture is ultimately created by the behavior of your leaders. At FranklinCovey, we’ve learned that the very best leaders bring both great character (personal and interpersonal effectiveness) and competence (ability to achieve results) to their leadership style, at whatever level of the organization they work in.
We help organizations develop leaders at three levels in the organization: Lead Myself, Lead My Team, and Leader of Leaders. Leaders who transform their lives, their teams, and their organizations, model the highest levels of personal and interpersonal effectiveness and achieve results time and time again.
Executing Strategies In The Midst of Daily Urgencies.
FranklinCovey has studied the question of why some organizations execute with excellence while others falter, at a perhaps unprecedented level. Both top performers and their lesser-performing counterparts have pockets of known great performance — units where customers are delighted, employees engaged, and economics strong.
Both top performers and lesser performers also have variability in their performance. The key difference is the shape of their "variability curves" —top performers' curves are "righter and tighter" than those of lesser performers. They are simply better at institutionalizing what they already know how to do in pockets.
Among lesser performers, the enormous energy required just to maintain day-to-day operations—the "whirlwind"—undermines the achievement of their top priorities. Top performers’ whirlwinds are no less powerful, but they establish processes for engaging their people toward the execution of their most important goals in the midst of the whirlwind.
Stephen R. Covey's book, The 7 Habits of Highly Effective People®, continues to be a best seller for the simple reason that it ignores trends and pop psychology and focuses on timeless principles of fairness, integrity, honesty, and human dignity.
One of the most compelling books ever written, The 7 Habits of Highly Effective People®, have empowered and inspired readers for over 25 years and played a part in the transformation of millions of lives, across all age groups and professions.
The Skills of Decision, Attention, and Energy Management:
21st century knowledge workers and leaders are paid to think, plan, communicate, and execute with excellence. Overwhelming distractions, multiple projects that never end, and the inability to communicate well can make anyone feel useless, voiceless, and disengaged.
The mindsets, skillsets, and toolsets of the Productivity Suite work together, enabling knowledge workers and leaders to perform at their peak every day.
Trust is not merely a soft, social virtue: rather, trust is a pragmatic, hard edged, economic, and actionable asset that you can create. There is a compelling business case for trust.
Teams and organizations that operate with high trust significantly out-perform teams and organizations with low trust-this has been proven in dozens of studies, across a multitude of industries and sectors.
The Speed of Trust Practice helps organizations better manage change and create high-performing teams that are agile, collaborative, innovative, and engaged
Each Moment Counts When Creating a Loyal Customer:
Every chain knows that customer loyalty is key to profitable growth, but many struggle to actually increase it. Why?
Loyalty leaders use superior service as a competitive advantage to keep customers coming back—and 70% of a great customer experience comes down to the behavior of frontline employees. So are your leaders coaching your frontline employees to provide a better experience than your competitors? And is that service consistent across the chain?
At FranklinCovey, we help frontline leaders inspire, train, and coach their employees to delight more customers. We also provide accurate customer service metrics for holding frontline teams accountable. Within two to three years, our clients frequently delight 5-10% more customers—making a big impact on their bottom line and delivering a 5-10X return on their FranklinCovey investment.
FranklinCovey Education serves K–12 and higher education through training, coaching, materials, and transformational processes. These offerings integrate principles of leadership and effectiveness into a school's curriculum, empower faculty and staff members, and prepare students for success in life.
Help young people acquire the decision making skills to meet the challenges of tomorrow and gain greater control of their lives.