How should you respond to "How much are shots"?
Did you know that one veterinary receptionist can generate more than $27,000 in revenue for the hospital? Get a powerful tip in this video.
Don't get trapped on the phone with a chatty caller. Watch my video on the "repeat and refocus" technique.
Here are two incentives to attract new clients to your veterinary clinic
Enjoy our video tip on how to respond when the caller demands to speak with the veterinarian
Turn morning chaos at the front desk of your veterinary hospital into an organized system to check in surgical and dental patients. This video has tips on creating a stress-free experience for you and clients as well as a surgical/dental confirmation script.
If veterinary clients can't afford treatment for their pets, explain financing as well as the option of co-applicants. In my new YouTube video, learn alternatives to offer clients so patients get the care they need.
When a phone shopper calls your hospital, does a confident receptionist answer the phone? Get 3 tips to convert phone shoppers into new clients in my latest video.