• Webinar Series Play all

    • PureCloud - C3 What the Buzz is All About - Duration: 30 minutes.

      • 8 months ago
      • 62 views
      In this webinar we take a look at the new features and benefits with PureCloud C3.
    • What Is Contact Center In The Cloud? - Duration: 21 minutes.

      • 8 months ago
      • 70 views
      Determining the viability of the Cloud for your contact center may be more difficult than you think. In this webinar, we've boiled down the advantages and disadvantages to give you the head start y...
    • Why Is PureCloud Different? - Duration: 37 minutes.

      • 8 months ago
      • 58 views
    • The Integrated Customer Experience - Duration: 28 minutes.

      • 8 months ago
      • 128 views
      The modern consumer demands a customer experience that is tailored to their unique needs and preferences. This makes knowing your customers more important than ever before. In this webinar we expl...
    • Going From Prem To Cloud - Duration: 27 minutes.

      • 8 months ago
      • 40 views
      So you are thinking about moving your contact center to the cloud. What are the next steps? in this webinar you'll learn more about what you need to consider when moving from prem to cloud, includi...
    • Successful CRM Integration Examples - Duration: 21 minutes.

      • 8 months ago
      • 86 views
      The modern consumer demands a customer experience that is tailored to their unique needs and preferences. This webinar goes over how Avtex helped one company leverage the power of CRM to provide th...
    • What's New In SharePoint 2016? - Duration: 27 minutes.

      • 8 months ago
      • 64 views
      In this webinar we'll take a look at SharePoint 2016 including new features and functionality, improvements to performance, and hybrid scenarios with Office 365.
    • Are You Investing In Your Customer Experience? - Duration: 32 minutes.

      • 8 months ago
      • 26 views
      In this webinar we'll show you why investing in CX is important, CX as a system - the bigger picture, action steps in HOW to invest in your CX, and some take-away strategies that you can bring to y...
    • Employee Self-Service - Do You Offer the Support Your Employees Deserve? - Duration: 20 minutes.

      • 8 months ago
      • 56 views
      In this webinar we we discuss the importance of Employee Self Service. Providing Employee Self Service (ESS), portals and resources is a great way to arm your team with the knowledge they need to p...
    • What's New in Office 365? - Duration: 29 minutes.

      • 8 months ago
      • 54 views
      In this webinar we take a look at what's new in Office 365, including:
      -previews
      -roadmap overview
      -feature focus: Office 365 Planner
    • How Do You Measure Customer Experience? - Duration: 40 minutes.

      • 8 months ago
      • 52 views
      This webinar is a follow-up from the ROI of CX and provides an overview of metrics you can use to benchmark and improve the experience for your customers.
    • What's New in Dynamics 2016? - Duration: 29 minutes.

      • 8 months ago
      • 56 views
      In this webinar we take a look at what's new in Dynamics 2016 including:
      -what's new since the previous versions (Microsoft Dynamics 2015, 2013)
      -what's new lately (Dynamics 365 Online 2016 Update ...
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