Our goal at AZCOMP is to Empower Small Practices to Deliver the Best Care. We help practices spend less time on the 'business' and menial tasks so they can focus more on patients.
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I think it’s important to realized that AZCOMP is not a software company or not or not just selling a product were here for a big picture to make sure that the practices has everything they need them, were empowering them to deliver the best care that’s with computer support or with training or with products we spend a lot of time looking to see what can make it better and we want to bring that stuff to customers and it's not really not about the sales the stuff that they get us and keep us going is when we hear stories that we made a difference.
Empowering Small Practices To Deliver The Best Care
Well AZCOMP Purpose is empowering small practices to deliver the best care and what that means with a support stand point is that we take the time to carefully listen to the problem or the situation that you're coming across and that's how we're able to know what direction to take you, so I think the word that really comes to mind that summarizes all of this is CARING. To really care about the one and that’s actually one of our core values that we have and it’s such an important one because when somebody feels like you care about them they can move mountains, they can accomplish so many things and that's what it's all about.
I try when I talk to the customers I try and trying to live a phenomenal I try and give them the best service that I can when I'm on the phone with them I try and make them feel like I generally do care which I do.
One of my favorite things to do is to find products that help make officers more efficient so we're always looking for the near hole in people's work flow and to find a way to help them to provide better care through the product that we endorse and offer and support.
We have a provider whose been using our EMR for years and we took on a really big project with him to improve his labs in a result of new information his getting from them. After completing that project I take the opportunity to go outside and visit with him and He was very excited and happy with the end result and he knows my experience as a nurse and he asked If I would be around at AZCOMP and I said I planned to be there definitely in a long scheme and I said I do miss some of the patient interaction and he let out and got excited and he goes “that's the thing”. You might get help one or two patients working at a night shift but the work that you did for me is helping hundreds of patients. He does when I get up at four in the morning I can see these lab results and I can get going on with these patient need and that’s because of what you did and I think about all the ways that AZCOMP is put their touches and their care and our EMR so that I can do that for my patients and he actually used the word "You empower me" and I just let out with excitement because I thought were here and trying to do.