ServiceScience

Founded in 2010, the Service Science Factory (SSF) has quickly established itself as a leading player in the area of service innovation in the Netherlands. As part of the School of Business and Economics at Maastricht University, the SSF has access to a wide portfolio of experts and knowledge partners. The SSF’s objective is to develop value-added services and facilitate their adoption and integration within organizations. In our approach we emphasize the transformative power of service innovation as a way to unlock new revenue streams and increase competitiveness. We have realized this potential in a wide range of organizations. Moreover, in the Province of Limburg, the SSF is a key partner within the European Commission initiated European Service Innovation Center (ESIC) and the LimburgMakers program, both aimed at increasing the competitiveness of the manufacturing industry through service innovation.