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My professional channel shares vision and practical advice on experiential social media, social business, and customer transformation. I ...
My professional channel shares vision and practical advice on experiential social media, social business, and customer transformation. I advise clients on the full life cycle, from research and strategy through pilot, scale, and transformation of legacy processes. For personal videos, see @csrollyson

CSRA 11th Year Celebration: Where We've Been, Where We're Going

CSRA has been pioneering experiential social media for a decade, so I've made these videos to share some of experiential's magic. I've learned how to build trust at scale, and I've shown quantitatively that trust gets better business results. #employee #engagement #customer #experience #
CSRA has been pioneering experiential social media for a decade, so I've made these videos to share some of experiential's magic. I've learned how to build trust at scale, and I've shown quantitatively that trust gets better busine...
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