Videos from LUATEL
Videos from LUATEL LUATEL is a multilingual dialog and customer care service center that currently provides active services across the globe in over 22 languages from our service centers in Brazil, Germany and Romania, operating 24/7/365. As a reliable BPO partner, our customers entrust us with onshore, nearshore and offshore, as well as inbound and outbound projects. Our highly skilled teams guarantee reliable and steady quality, interacting with the final customer in a variety of different approaches based on traditional, multichannel or even omnichannel communication. Moreover, they always strive to follow the project’s individual required service options and aim at optimizing the final customer’s experience. We don’t just hear, we really do listen – but above all, we respect our customers and their needs, providing accurate information, following scripts and making sure whoever calls us hears the smile in our voice.