• LiveChat: Basic Chatting Features Explained

    5,031 views 3 months ago
    Have you ever wondered why live chat (http://bit.ly/LCsign_up) is on everyone’s lips? Or if it is true that live chatting is so quick an efficient as people say? This short explainer will help you understand what the core of live chatting is and why its essential for your business (http://bit.ly/LCsign_up)

    LiveChat is a robust chat and help desk software designed with online businesses in mind. It enables firms to deliver customer service on the go via web, desktop, and mobile apps and gather customer requests after hours using a ticketing system or ChatBot.

    The solution allows you to attract customers with personalized invitations to chat and generate leads using pre-chat surveys, CRM and email marketing integrations.

    Chatting is also more convenient for customers than phones and emails. Live chat software helps companies build better relationships with clients and grow sales even up to 30%.

    Plus, using LiveChat you can provide support not only on your website but also on your social media fan pages. Accept questions from your Facebook fans and future customers within the LiveChat dashboard and access all your conversations in one place.
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  • LiveChat Tips Under 10 Minutes Play all

    This short series is a must-see for all LiveChat users (you can try it out here http://bit.ly/LiveChat_tips). We show you all you need to know to optimize your LiveChat, gain more sales and provide excellent customer service. No worries, the tips we're providing are easy to set up - it will take less than 10 minutes.

    Enjoy and let us know what needs to be explained in the next episodes!
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  • ChatBot powered by LiveChat Play all

    ChatBot (http://bit.ly/sign_up_for_free_ChatBot_trial) is a platform that allows building bots without coding. It lets you create a variety of bots that can answer customer questions, automate lead generation, gather feedback or streamline the buying process.

    ChatBot integrates with LiveChat, Slack, Facebook Messenger, and Chat Widget. You can also connect it with any platform using its API.
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