Essential Energy

At Essential Energy we look after the poles and wires that deliver electricity to 95 per cent of New South Wales and parts of southern Qld. The electricity we deliver powers the homes, hospitals, schools, businesses and services that form your community. 

We’re constantly:
• on call 24/7 to fix power outages 
• maintaining the poles and wires to meet customers’ needs
• looking at innovative and cost effective ways to provide our services 

For power outages and network enquiries, we’ve got you covered. 
Power outages 13 20 80 
Network enquiries 13 23 91 

For billing and new connections, contact your electricity retailer. 

To find out how to receive SMS power outage notifications visit essentialenergy.com.au/sms