When negotiating anything from a big financial deal for a client, to the keys to the car with a teenager, emotions happen. Unavoidable. Attacks may be made, lies and/or accusations levied, seemingly immovable objects may be placed in your path. The best action: Don't Take It Personally. The T.I.P. is the part that hurts.
During the first week of each month, the Two Minute Tip will focus on a general sort of topic. This could be about anything from Business Planning, to Marketing, to Negotiating Skills, to Professional Development.