100 CxO's came together in Brussels on the Digital Happiness Summit to discuss the recent, and coming, developments in Tech.
Over the last decade digital technology has pervaded every aspect of our lives. Whether it is shopping, following world events, forming an opinion, organizing our financial affairs and even helping us find our life partner; the internet with all its magical apps enhances our lives in every imaginable way. The whole world seems just a swipe away. But with all these apparent benefits, most have not stopped to ask: does technology make people happier?
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Digital Happiness is rapidly becoming the new frontier of competition. Technology empowers organizations to read emotions, to persuade people with hyper-personalized touchpoints in response, and to directly impact their happiness. Parallel to this, the behaviors of customers and employees are shifting towards that which elevates happiness and purpose, making the prudent use of this technology even more important. The advanced state of digitization today requires a holistic approach with the ultimate question in mind: do the product, service, and organization contribute to the Digital Happiness of the customer? Is your product or service superior to those of your competitors when viewed through this lens of Digital Happiness?
To leverage the wave of technological innovation, a radically different perspective on organizations and management is required. In Sogeti's Executive Summit '16 “Unorganized” experts gave their view on Applied Innovation for the Unorganization.
CEO Sogeti Hans van Waayenburg and CTO Sogeti Michiel Boreel: “AI, is the next big thing and that’s what we’ll talk about for two days. But is this just an economic opportunity or a threat to humanity?”