Change management expert, Ross Shafer, dovetails tactical content with his fun and engaging style. In this clip, you will also see how he is received by a crowd of 2,500 smart, young professionals.
For 17 years and (9) books on Change, Customer Experience, and Motivating teams through mergers and acquisitions, Ross Shafer brings a fresh approach toward evolutionary industry practices and how to remain innovative under pressure. Whether you run a Fortune 500 B2B company or a small mom-n-pop retail business, you will leave energized and armed with answers.
The Relevant Leaders Club (by Ross Shafer) uses innovative case examples to help both young and highly experienced leaders find relevant business solutions for motivating your workforce, creating leadership exercises so that you remain nimble when your business changes, to understand customer service experiences, customer mapping, and how to maintain your status as a business authority whether you run a Fortune 500 company or a small mom-n-pop business.