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  • Smart chatbots, made easy

    461 views 1 year ago
    A conversation platform to help customers get the job done. Show less
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  • Roundtable Martin Hill Wilson Play all

    If one thing is clear, it is that AI is here to stay. In time it will completely reshape customer service. From reactive to pre-emptive. From frustrating customer journeys to low effort outcomes. By this point your service mix is reversed. Conversational self service becomes normal. Escalation to live assistance is the exception. As a result a new type service model is created with far greater potential for growing customer value. It's a bright looking future!
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  • Digital CX client cases Play all

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  • Webinars around Digital CX Play all

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