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Emergency Services Telecommunications Authority (ESTA) provides the critical link between the Victorian community and the state’s emergen...
Emergency Services Telecommunications Authority (ESTA) provides the critical link between the Victorian community and the state’s emergency services agencies. We provide Victoria’s 24-hour emergency triple zero (000) call-taking and dispatch services for police, fire, ambulance and for the VICSES storm and flood line 132 500 .

ESTA takes more than 2.4 million calls for assistance a year; on average a call every 12 seconds. Always call triple zero (000) if there is a threat to life or property.
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