Chat Now!: http://info.givegab.com/suc...
At GiveGab, our success is directly tied to the success of our platform users.
This means we are uniquely motivated to support the success of our nonprofit customers. That motivation is what led us to take a non-traditional approach to customer service. In fact, at GiveGab we don’t even call it customer service, we call it Customer Success!
It’s a simple formula really: Dedicated, responsive, and knowledgeable REAL people in our flagship office, in a constant dialogue with every nonprofit and Giving Day partner on the platform, no matter their size.
Our main channel of communication is that little blue bubble at the bottom of your screen (i.e., #SuccessChat) with an average response time of under five minutes and real people that will stick with you to answer questions, troubleshoot issues, and strive to give you more value than you were expecting!