Vision Helpdesk

Vision Helpdesk: The Best Customer Service Software that offers four products to manage customer support and IT services right from small, medium to enterprise-level businesses.

1) Help Desk Software - A multi-channel ticketing software to manage customer support over various channels like Email, Web portal, VOIP, Live chat, API, Facebook, Twitter, and more.

2) Satellite Help Desk Software - A multi-company or multi-brand customer support management software. 

3) Service Desk Software -- It’s an Enterprise product having ITIL/ ITSM PinkVerify Certification. It offers ITIL compliant features CMDB, Asset Management, Incident Management, Problem Management, Solution or Knowledgeable Management, Change Management, Release Management, and more.

4) Live Chat Software - A secure, real-time multi-company live chat messaging platform fully integrated with Help Desk and Service Desk.

All Vision Helpdesk products are available in SaaS (Location: US/UK/EU/IN) and On-Premises versions.