PLDT Cares

Welcome to the official YouTube channel of PLDT Cares! Get to learn more #QuickTips and #QuickFix for your internet, landline, smart home, and billing & payments.

Need help? We're ready to listen & help. You may reach out to us through the following channels:
▪️ Check the status of your application, repair ticket, or know if your area is part of a service interruption- bit.ly/pldttracker
▪️ For How-tos & FAQs- bit.ly/pldtsupport
▪️ Schedule a virtual store appointment- bit.ly/pldtssc
▪️ For billing concerns, text PLDTHOMEBILL. To check the status of your repair ticket or know if your area is part of a service interruption, text PLDTTRACK. Send it to 8171 for Smart, TNT & Sun for free; or 09700000171 for other networks.
▪️ Settle your account at our accredited payment centers- bit.ly/pldtpaymentcenters
▪️ Manage your account at my.pldthome.com or download the myPLDT Smart app- onelink.to/mypldtsmart
▪️ Chat with us- m.me/PLDTHome
▪️ DM us- twitter.com/PLDT_Cares
▪️ Dial 171