Your Call Is Very Important to Us

With all of the advancements in technology, why is customer service getting worse instead of better?

That is the key question “Your Call is Very Important to Us” seeks to answer.

Our guests will cover  the entire industry, from leading customer service managers, consultants, analysts, vendors, and more. 

Please subscribe this channel as well as our audio podcast by visiting YourCallis.com

Do you have a customer service fail you'd like to share?  Would you be interested in sponsoring an episode?  Want to just reach out and provide some feedback?  Feel free to drop us an email at info@yourcallis.com.

Hosts:
Tom Brannen, Industry Analyst - OnConvergence LLC
Vic Cooper, Independent Consultant, Inteletry LLC