Vienna Comms Room

Practical help for communication that carries real consequences for your organisation, your clients, your shareholders and your communities. Whether you're picking this up for the first time, looking for a refresher, or wanting a different take, this channel gives you practical help for communication that needs to stand up in public.

You may be preparing an annual report, media response, press conference, CEO message, public statement, briefing or presentation. The hard part isn't always the writing. Sometimes the hard part is not knowing where to begin, what to include, what to leave out, and who needs to approve it.

My name’s Vienna Richards. I’m a former journalist, former speechwriter, plus a communications specialist and project manager with more than 20 years of experience across public affairs, internal and external communications, media, stakeholder engagement, crisis communication and emergency response. I hold a Bachelor of Communication Studies from AUT, NZ (2001).