VAgent by Minavo Telecom Networks

Minavo’s VAgent is a cloud based IVR system which routes all the customer calls to the right department. It stays available to your customers 24*7 and hence manage all your business calls round the clock. Track and record these calls to maintain a superior customer experience and service. Connect with callers anytime and every time they make a call. Never miss a business call. Calls do not have to stand out like a sore thumb. Integrate customer calls with tools like CRM, ERP, Help-desk software, apps and websites to unify all of your customer information. Our cloud communication solutions support integration with the most popular tools out there.