Umni: your Business AI Assistant

The Umni no-code AI chatbot platform allows companies to create, maintain and develop their own AI chatbot with live chat both powered by gen AI - be it for customer support, marketing, sales or other business purposes. Umni empowers organizations to optimize customer communication, compensate for the shortage of 24/7 customer support staff, improve sales, save on costs,  and achieve better business results.

Umni created the first city AI chatbot in Bulgaria for tourists of Plovdiv as European Capital of Culture'2019.

Recognitions:
- Won a global competition of UNWTO
- Won one of the EU Travel Awards'23 as AI solution for service and tourism communications  
- Named UNWTO Innovation Champion 2023 
- Special Award for Innovation in Tourism '23 by the Ministry of Tourism of Bulgaria. 

Umni AI chatbots assist businesses and customers in various industries in countries on 3 continents.

The Umni AI chatbot is for a website, but its AI can be integrated with mobile apps and a robot.