The Conflict Survival Kit

Welcome to the Conflict Survival Guide!

Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice.

BrainFishing is the “missing link”, the hands-on, practical guide for professionals looking to forge better agreements and build stronger relationships in difficult and challenging situations.

Designed for anyone who manages, sells, coaches, negotiates, resolves conflicts or needs to influence people, BrainFishing will help you understand and apply questioning skills in new, effective, and creative ways.