That Helpdesk Guy

On this channel we'll talk about the Helpdesk Zammad.
How to configure it and some gotchas. Explore the Zammad universe with me.

Sometimes we might also go through other topics, mainly Open Source projects.

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My name's Marcel and I was working 7 years (2018-2025) for Zammad.
This channel is my personal project - opinions are my own, not Zammad's.

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Imprint:
THA-Systems (Marcel Herrguth)
Dolgenseestr. 8b
10319 Berlin

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Zammad is an Open Source Helpdesk that you can either host on premise or get in the cloud. Support contracts are not mandatory.