Helping People Become Homeowners 

Hi, I’m Steve Medina, a mortgage advisor in the Raleigh–Durham area. Before mortgage lending, I worked in law enforcement as a financial crimes detective and FBI-trained crisis negotiator.

Here I break down practical communication skills from crisis negotiation and apply them directly to real estate and business. What to say, what not to say, and how to handle conversations when emotions are high.


Personal NMLS 1900697
Branch NMLS 2657804
Company NMLS 3029

CrossCountry Mortgage, LLC does business in the State of New York as CrossCountry Financing. Licensed Mortgage Banker – NYS Department of Financial Services. CrossCountry Mortgage, LLC is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. All loans subject to underwriting approval. Certain restrictions apply. Call for details. Certificate of Eligibility required for VA loans. NMLS3029 (www.nmlsconsumeraccess.org)
Equal Housing Opportunity