Richard Johnson | CX Analytics & Speaker

Customer Experience Consultant with 18 years transforming organizations across Latin America. University professor, author, and speaker.

🎙️ CX UNPLUGGED - Unscripted conversations with CX leaders from the region's most important brands.

📚 TOPICS:
- Customer Experience and digital strategy
- Personalization and data analytics
- Digital transformation
- Digital product development
- AI applied to CX
- Real-world success and failure cases

🎯 FOR: CX, Marketing, and Digital Directors | Customer Experience Managers | Consultants | Professionals leading transformation

📬 CONTACT:
Speaking & Consulting: www.rjohnsonh.com
LinkedIn: linkedin.com/in/rjohnsonh
Web: www.elevance-digital.com
Instagram: @soyrichardjohnson

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#CustomerExperience #CX #DigitalTransformation #Podcast #CXUnplugged