ReplyDesk - eCommerce Helpdesk Solution

Online sellers use ReplyDesk customer-support software to quickly and easily manage customer queries and feedback through automation rules, dispute management, and automated responses and review requests. Agents can access customer data and process returns and refunds to resolve inquiries fast. ReplyDesk integrates with over 10 channels, including eCommerce marketplaces, online stores, and social media networks. ReplyDesk is available via a monthly subscription.