NEO Agent

Neo Agent is an AI workforce for MSPs, an AI L1 technician that works inside your PSA to resolve tickets autonomously. Most AI tools help your team work faster. Neo replaces the work entirely.

On this channel: product demos, Builders Lounge sessions, and walkthroughs on MSP automation, AI ticket resolution, and running Neo across ConnectWise, Autotask, HaloPSA, RMM, and Microsoft 365.
Built for MSP owners and service desk teams.