MSPbots

MSPbots is a data-driven process automation solution designed for Managed Service Providers (MSPs). It streamlines and automates common MSP tasks, such as monitoring, reporting, and ticketing, using advanced data analysis.

How we can help:
1. Unmatched Business Intelligence system for MSPs. With support for over 60 integrations and a constantly growing library of prebuilt widgets, dashboards, and datasets, you’ll gain the right insights you need to make data-driven decisions.
2. Micro Training Bots improve tech efficiency and accountability, saving 30-40% of service team time and enforcing consistent policies for better performance.
3. Automated Ticket Dispatching saves 80% of dispatcher time, provides consistent workflow, eliminates cherry-picking, and assigns the right ticket for the right team through custom priority rules.
4. Our Attendance Manager helps improve billing utilization to 85% within 4-6 weeks, providing visibility of employee work status and progress on tickets.