Mark Copeman

Mark Copeman is the author and producer of the book and customer service video training programme, Helpdesk Habits https://helpdeskhabits.com

He presents corporate videos, is a conference host, consults for small business and mentors for the Princes Trust.

He is also the founder of Wisecurve, a content and product studio which creates bespoke video series to embed culture and tactics, form habits and make real change.

A serial entrepreneur, in April 2018, Mark sold his 50% share in the 1-click customer satisfaction SaaS tool, Customer Thermometer, after 8 years of growth. Previously, he built and sold two content marketing agencies, Twist Media in 2006 and 8:45TV in 2014.