mBenki Smart Agents

Welcome to mBenki Nexus – Zambia’s first Point of Service Platform (PoSP) designed to power the future of agent banking and financial inclusion.
We provide a Super-Agent Deployment Model that helps banks, fintechs, and insurers connect with open-market mobile money agents to deliver services beyond CICO – including loans, insurance, payments, and compliance-ready solutions.
Through our flagship mBenki Pro app, agents gain access to multi-service income opportunities, while financial institutions benefit from faster market entry, regulatory alignment, and fintech-like agility.
In partnership with the Mobile Money Business Association of Zambia (MMBAZ), we ensure every agent is trained, certified, and compliant with BoZ, ZICTA, PAYZ, FIC, DEC, and Zambia Police standards – making mBenki Nexus the most trusted platform for next-gen agency banking.