Licia Thompson-Young, CPC, ELI-MP

High-performing mid-level leaders rarely fail because of incompetence. They falter when personal disruption goes unaddressed inside high-pressure environments. Mid-level leaders are still expected to deliver results while navigating divorce, caregiving, grief, or empty nesting. When left unaddressed, this disruption often becomes a performance issue and, eventually, a retention issue. I know this personally. I spent 22 years in corporate leadership in the Risk Management Department at Macy’s and Bloomingdale’s, Inc., advancing from Workers’ Compensation Assistant Claims Manager to National Director of Return to Work, Managed Care, and Vendor Relations. 

Leadership Retention Intervention Strategist for Mid-Level Leaders in the Insurance Industry. Protecting Organizational Investment When Personal Disruption Impacts Performance. 

Experiential Workshops | Creator of the RISE Framework | Author of "When Your Soul Whispers." Let's Talk.