Community Schemes Ombud Service

The Community Schemes Ombud Service (CSOS) is the regulatory authority for all community schemes in South Africa. It came into operation on 7 October 2016 with a mandate to:

Regulate the conduct of parties in community schemes; to regulate, control and quality assure all scheme governance

Provide a dispute resolution service

Provide stakeholder training, consumer education and awareness for property owners, occupiers and other stakeholders

Ensure that the organisation is managed in an efficient and sustainable manner.

The CSOS is a schedule 3A public entity, an entity of the Department of Human Settlements, Water and Sanitation.