CEX Talks

CEX Talks is where Customer Experience (CX) meets Employee Experience (EX)—powered by AI, leadership, and innovation.

Hosted by Abhinandan Jain, we bring you weekly conversations with CX leaders, HR innovators, AI entrepreneurs, and contact center veterans shaping the future of work and customer engagement.

🎙 Topics we cover:

Hyper-personalization & predictive analytics
Agentic AI, automation & voice AI
Omnichannel CX strategies & contact center trends
Employee empowerment, EX, and workplace culture
Loyalty, retention & future of experience management

👉 Perfect for CX/EX leaders, contact center execs, HR pros, tech founders, and investors who want actionable insights + bold ideas.

🔔 Subscribe now and join the community redefining how people and brands connect in the age of AI.