Callio - Tổng đài thông minh tích hợp CRM

Omnichannel contact center & CRM.
Callio provides a call center solution that combines handy customer management. 

Standout features:
- Manage customer list and flexible customer information.
- Record calls and listens back.
- Flexible call routing configuration.
- Routing on-net calls to save charges (optimize call charges, prioritize on-net calls).
- Click to call, eliminating manual dialing.
- AI calls analytics (speech to text).
- Free internal calls.
- Detailed and flexible real-time reporting system (Call report, online time, KPI, ...).
- Integrating customer care and marketing via email and SMS.
- Integration into existing software via API.
- Build sales process, manage and monitor the sales process.
- Build and track employee KPIs.
- Auto call campaign feature (Helps speed up the call time by 3 times).
- Automated calls by AI (Call Bot).
- Integrate Facebook and Zalo accounts.
- Unlimited recording capacity.
- Free installation, training, hotline number connection.